FAQ's

We are often asked a few of the same questions when it comes to customers ordering their flowers with us, we thought it might be helpful if we listed a few of those frequently asked questions here with some answers to help you along the way!

Chatting all things flowers is our favourite thing to do, but we know some customers like to be organised and prepared for questions when it comes to ordering, so here we go....

 

Help!! I don't know what to order??

There's no need to worry when ordering flowers with us, There is no pressure for you to know flower names or styles, that's what we're here for!

Our team can help you work out what it is that you want or your recipient may like. A top tip for If your buying for other people, think about favourite colours or maybe their personality. Are they Bubbly? Traditional? Contemporary? Rustic? Think about the colours they have in their home and their décor/ accessories .

Also let us know if its for a specific occasion, We can use all of this information to help design and create something that's going to suit.

 

What information do I need before I order?

To place an order we would require the following information ;

  • The Recipient’s full name
  • The Recipients's Address - Including a post code we can not deliver without a valid post code.
  • A contact telephone number -  (yours and the recipients if possible.)
  • A message to be included on a card.

You can place your order online by visiting the shop online page or by calling us on 01642 787989, we are super friendly and available to help you with any questions or the ordering process.

 

How much should I spend?

You may already have a rough idea of what you would like to spend, to give you an idea on size scale £25-£35 we would consider a small arrangement, £35 - £50 would be a medium sized arrangement and £55-£85+ would be a large arrangement.If you're looking for something extra special then £100+ would be a price range you would be looking to spend.

 

What are your Opening Hours?

Monday                    CLOSED 

Tuesday                  9:00 - 16:00

Wednesday            9:00 - 16:00

Thursday                9:00 - 16:00

Friday                      9:00 - 16:00

Saturday                 9:00 - 14:00

Sunday                      CLOSED 

**Although our store is closed on a Monday we can still accommodate any Wedding, Corporate and Funeral Flowers Requirements.

Please contact us to discuss 01642 787989.

 

What days do you deliver flowers and how far do you deliver?

Flower deliveries are available from 9am to 3pm - Tuesday to Friday

and 9am to 2pm on Saturdays.

We offer a delivery service to a number of areas in and around Teesside, please see our Delivery Information page for more details. 

 

 

What should I write as a card message...?

Obviously this is very personal but this can always stump many of our customers when put on the spot as they're not quite sure what to say. So we've put together a few suggestions for different occasions just to get you started!

  • Wishing you the happiest of birthdays..
  • Love you to the moon and back..
  • Thanks a bunch!
  • Our thoughts are with you all..
  • Thinking of you through this difficult time..
  • Congratulations you did it!
  • Hope these flowers brighten your day..
  • Wishing you a speedy recovery..
  • A beautiful baby (girl) (boy) to love and cherish, congratulations!
  • Love you now, love you still, always have always will
  • Friends like you are rare and true, I really couldn't have done it without you